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Elements and Performance Criteria

Plan the client's job search activities
- Identify, with the client, suitable occupations, industries and locations for job search, taking into account their individual circumstances
- Complete an action plan with the client, including strategies to approach the market and any support requirements
Develop the client's job search skills and resources
Monitor job search strategy and skills development
- Regularly review client's job search strategies and job search skills and resources to identify areas for further action and improvement
- Regularly review effectiveness of support provided to the client to ensure appropriate support is maintained

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Local labour market conditions and employment opportunities

Job search strategies

Relevant organisation policies

Legislation that impacts on employment

Information resources available to people seeking employment

Essential skills

It is critical that the candidate demonstrate the ability to

Use research skills to maintain currency of information

Apply current knowledge of the local labour market

Collect relevant information to determine appropriate areas of the labour market for the client to target for marketing

Apply appropriate tools and resources to support and assist the client in their job search

Demonstrate and impart knowledge about job search strategies

Work collaboratively with the client

Evidence Required



The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency	The individual being assessed must provide evidence of specified essential knowledge as well as skills Evidence must include observation of performance in the work environment or in a simulated work setting or the inclusion of assessment tasks that are realistic and relevant to work in an employment services area

Access and equity considerations	All workers in community services should be aware of access equity and human rights issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment	This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouragedThis unit is related to This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged This unit is related to CHCESB Use labour market knowledge and CHCES303B Use labour market knowledge; and CHCESB Analyse and apply labour market information CHCES401B Analyse and apply labour market information Resource requirements for assessment include access to a relevant workplace or an appropriately simulated environment where assessment may take place

Method of assessment may include	Observations Questioning Case studies Skills tasks Written assignments Evidence gathered from the workplace environment Third party reports Demonstration over a period of time to ensure consistency of performance

Range Statement



The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Support and assistance to the client may include:	Access to and support to use computers and other facilities provided by the organisation Coaching Mentoring Provision of information on accessing appropriate services and resources Training

Information provided may take the form of:	Labour market information Printed or published resources including training materials, newsletters/circulars, leaflets/brochures, publications Video and AV presentations Job search information available through the internet Government vacancy databases and vacancy notification systems

Modes of communication may include:	Communication via email, phone, mail or other means Group training courses or workshops Individual or group information sessions IT system-based communication One-on-one interviews and training sessions

Job search strategies may include:	Preparation, review and/or revision of a resume or equivalent document Advice, coaching or other assistance relating to strategies to locate suitable jobs education and training prerequisites for employment preparation of job applications methods to apply for jobs marketing to employers job interviews interview follow up

Organisation procedures may include:	Contractual requirements for information and record-keeping Measures to protect client confidentiality Explanation to client of service standards and rights Explanation of complaints process

Client may include:	Any person seeking the assistance of the organisation to gain suitable employment, who may include: clients of government-funded employment programs and services referred and self-referred clients young people mature age people people from culturally and linguistically diverse backgrounds indigenous people people with disabilities sole parents or carers returning to work